The COVID-19 pandemic has had a huge impact on so many local businesses and the good people of New York State. Roofing and construction are considered essential services to the community, but that does not mean everything is quite business as usual for your local roofing contractors right now. We are still providing a totally free roof estimate to all homeowners, but we have had to adapt and overcome a few challenges to ensure we can continue to provide you with a safe and dry roof over your head through these troubling times. We are however very pleased and proud to still be able to provide you with a first rate roofing service, second to none.
What does COVID-19 mean for local roofing contractors?
As a top local roofing contractor operating in the wake of the COVID-19 pandemic, our very first priority is the safety of our workers and the safety of all our customers. Everyone has been concerned about containment and preventing the spread of the virus. We wanted to find an option where, with respect to the social distancing guidelines in effect, people could get an accurate free roofing estimate without needing to meet up with an estimator. We have already been using the latest technology and satellite imagery for many years to assist us in generating your estimates. Now more than ever, this technology has really come into play to provide our customers with the most accurate, pinpoint estimates ever. We have got our free roofing estimates down to an artform and it is easier than ever before. Our team is still 100% available to you as needed and we will always do our best to accommodate any special requirements you may have.
Our workforce availability, along with the availability of our other associates, has become much more of a logistical issue than ever before. However, we have enough staff and workers on rotation to keep things working at near full capacity. We have sought financing to avoid any lay-offs. Office staff that are able to work remotely have been allowed to do so, but obviously roofing itself is a very hands-on job. We take every precaution with regards to safety and social distancing from the public whilst always maintaining our usual high standard roofing service.
Our supply chains have been minimally impacted but may be operating with slight delays and disruptions. Supply shortages are also a key concern. If your need is urgent, it is very important that you get in touch and book your free roof estimate with us as soon as possible to avoid any delays. We are still very busy right now, alongside dealing with all these extra concerns. You can rest assured that we will keep you apprised of your expected schedule and we will get out to perform your work as soon as humanly possible.
There may also be some increased operating costs during this period which we will continue to consider ways to offset. However, we will always do our absolute best not to pass these additional expenses on to our clients. As a roofing company that offers free estimates, our prices will always be among the most competitive around!
What are the top 5 priorities for local roofing contractors during the pandemic?
- Worker and customer safety – Above all else, this must be our number one priority
- Communication – Keeping clients, staff and workers informed immediately of anything that will affect them
- Be prepared – We must be ready for any potential issues and changes in the workflow. Expect and plan for the worst, but always hope for the best
- Coordination – Keeping everyone on the same page (suppliers, work crews, office staff)
- Be proactive – Adapt new policies for best practice, refine your workflow, improve existing systems and do everything you can to make the best of the situation
These are troubled times when many local roofing businesses are struggling to stay afloat, but by following these guidelines and keeping true to our company ideals, we know we can hold strong and pull through without letting a single customer down.
We would like to thank all our valued customers for their patience and understanding in this difficult period. For your free roofing estimate, call us at 518-444-ROOF or email info@infiniteroofingny.com. If you have any other concerns, please do feel free to contact us too.
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