insurance | Infinite Roofing & Construction Roofing Blog

The Benefits of Hiring a GAF Master Elite Contractor

March 16, 2020 by Infinite Roofing Leave a Comment

Choosing the right roofing company for a roof repair or replacement project is very important. It’s very important because the quality of the installation will have a significant impact on the performance and longevity of your entire roofing system. Our residential roof installers are the top choice for local homeowners because of our excellent workmanship. Recognizing our skills, GAF has named us a GAF Master Elite roofing contractor. Find out how this certification can benefit you and why it is one of the best certifications for roofing contractors.

What is a Master Elite Certification?

The Master Elite Certification is GAF’s factory certification program. With this certification program, it provides training for roofing contractors in order to provide assurance that your roof will be installed correctly and professionally. Just 3 percent of roofing contractors have been qualified as a Master Elite roofing contractor. Therefore, you can be assured that you’ll be dealing with a quality, dependable professional contractor.

What Does This Mean?

Infinite Roofing is qualified as a Master Elite contractor, which means we are able to provide our customers with the most inclusive warranties in the roofing business. With the warranties that come with a Master Elite certification, it gives our customers the peace of mind to know that no matter what happens, your roof will be taken care of. Even if you decide to not purchase any of our inclusive warranties, you should know that there will still be quality materials being installed on your roof and you will be receiving the highest quality workmanship in the business. Not to mention all of our work comes with a 10 year in-house warranty for all workmanship. Now that’s the Infinite Guarantee.

Exceptional Craftsmanship and Customer Service

When it comes to being a Master Elite certified roofing contractor, there are some strict requirements that are provided to qualify for this distinction. A few of the strict requirements are that they must obtain the necessary license in order to perform any roofing projects under the master elite certification. They should have insurance in order to protect homeowners from liability. More importantly, they should have a good reputation, such as a high rating with the Better Business Bureau. This is important because no one wants a roofer whose reputation is horrible working on their roof. Having met all these requirements, we can guarantee the best possible services for your project.

Wide Range of Product Offerings

The continuous training we receive through GAF has given us mastery level knowledge in the installation, repair and maintenance of GAF’s full line of roofing products. That’s why GAF has entrusted us to offer all of their products to our local customers. The shingles that we provide are available in a variety of different colors and are designed to enhance your home’s architectural style. Our high-quality roofing products will improve your home’s weather resistance and energy efficiency.

Warranties

GAF offers three levels of worry-free warranties. The Golden Pledge Warranty is the most inclusive warranty available. It covers 100% of all manufacturer defects for up to 50 years or the lifetime of the shingles. The Golden Pledge also covers workmanship defects for up to 25 to 30 years. This includes tear-off costs, as well as disposal costs. Any repairs needed due to manufacturer defects or poor workmanship will be completed by a GAF Master Elite Roofing Contractor, ensuring that you will get the highest quality work possible. Golden Pledge is a one-time transferable warranty.

The Silver pledge warranty is another warranty that is offered by GAF and it is the mid level warranty offered by GAF Master Elite contractors. Up-front coverage is 100 percent and extends up to 50 years for the entire roofing system. When it comes to the cost of installation and workmanship, labor is another thing that is included in the warranty. The warranty also comes with 10 years workmanship coverage which covers the misapplication of the shingles and/or the accessories that go with it. The Golden and Silver Pledge also have a 40 point inspection that is completed after the conclusion of your roof installation. It is performed by one of the independent Master Elite roofing inspectors to ensure that your new roof meets all the necessary and vital specifications that are approved under your warranty. Now, if you were to decide to sell your home or move to another region or area, your Golden or Silver Pledge Warranty is transferable to the next owner of your home. There are stipulations that must be approved under your warranty.

The Systems Plus Warranty is the lowest level warranty that GAF offers and does not require the contractor to be a Master Elite, but does require a basic GAF certification. It covers 100% of all manufacturer defects for the entire lifetime of the shingle, but does not come with any workmanship coverage. Systems Plus covers tear-off costs, but it does not cover the cost of disposal. It is a one-time transferable warranty.

GAF Golden Pledge Warranty

A professional roof replacement involves a significant amount of time and money. To make the most of this investment, make sure that your new roof system comes with a solid warranty. One prime example of extensive roof warranties is the Golden Pledge option from GAF, North America’s leading roof manufacturer. Only a GAF Master Elite roofing contractor like Infinite Roofing can offer the Golden Pledge Warranty to homeowners of the Capital Region. We’re not just your expert in roof repairs and replacements. When you turn to us for your roof replacement, we’ll make sure you benefit from this warranty’s rewarding features. Features such as the 50 year material warranty. With Golden Pledge, you’re guaranteed that your new roof can provide reliable weather protection and lasting performance. This option covers the entire roof system, offering a non-prorated, 50 year coverage on materials. You won’t have to worry about material defects, which can cause your roof to fail sooner.

There is also a minimum 25 year workmanship guarantee. GAF stands by our workmanship for more than 20 years. As a provider of expert roofing services, Infinite Roofing meets the stringent requirements and rigorous training set by this manufacturer. With the latest, most efficient roofing practices and methods, we’ll install your new roof perfectly the first time. Additionally, Golden pledge comes with a 40 point inspection by GAF’s independent inspectors. They’ll make sure that your new system’s installation adheres to their quality standards.

Eligibility Requirements for the Golden Pledge Warranty

You must install a full roof; roofs installed on portions of buildings such as half a roof on a duplex structure do not qualify. Your roof must be installed by a GAF Master Elite roofing contractor. The roof system must not be installed over an existing roof. All existing materials must be removed to the deck. You must use the GAF Leak Barrier in valleys and around dormers, side walls, firewalls, chimneys, plumbing vents, and skylights . Leak Barriers are highly recommended but not required at all roof rakes and other vulnerable leak areas.You can learn more about the eligibility requirements on GAF’s website.

Why Should I Choose a Master Elite Roofing Contractor?

Professional Installation and Repair

The number one reason you should seek out a Master Elite roofing contractor is that you will be certain to receive the highest quality service imaginable. Keep in mind that a Master Elite roofing contractor needs to have a customer satisfaction rating of 99 percent, therefore, this means that every client that we come across will be happy with what we have to offer. Since they will continue their education and training, any Master Elite contractor you hire will be able to continue providing high-quality installation and repair services.

Superior Protection and the Best Warranties

Since a Master Elite contractor will always be able to provide the best possible service, they will also be able to provide some of the best warranties in the roofing industry. These warranties will ensure that your roof is kept up to GAF factory standards, with many including the option for a factory inspection of your finished roof.

As for physical protection of your home, a Master Elite contractor will be able to provide one of the industry’s leading products in home protection thanks to GAF’s Weather Stopper Roof Protection System. This system is designed to deliver a lifetime of protection from severe weather thanks to a state-of-the-art leak barrier, attic ventilation, and ridge cap shingles to keep your roof safe and dry even during the worst storms of the summer or winter.

The Safest Option

When you have a new roof installed in your home, or have your existing roof repaired, you want to make sure that it is always safe for you and your family. That is a big part of providing high-quality roofing service, which is why hiring a Master Elite contractor is the most reliable option for your home. Our Master Elite contractors must be certified in all safety standards set by the NRCA and OSHA.

How Does a Contractor Become a GAF Master Elite?

In order to become certified as a GAF Master Elite roofing contractor, a roofing contractor needs to show that they are properly licensed by their state or province to perform roofing work and have a minimum of 7 years as a professional roofing contractor. The roofing contractor should be adequately insured for their protection. They should be able pass all of GAF’s financial background checks as well as having a proven reputation for providing quality roofing services throughout the community. Lastly they should be committed to ongoing professional training to ensure ongoing quality installation.

Is your roof leaking? Could the ridge vent be the problem?

June 21, 2019 by Infinite Roofing Leave a Comment

Do you have a roof leak and can’t figure out what the problem may be? Don’t assume that a faulty roof or the shingles may be the problem and that you may need a full roof replacement. Faulty ridge vents can contribute to the problem and can lead to moisture issues. Fixing a leak quickly is important because if not fixed it can cause more problems down the line.

What are ridge vents?

You may wonder what exactly is a ridge vent and where does it fall in the equation of a roof leaking?

Ridge vents are critical to the attics health, they are a part of the attics ventilation system and helps circulate the air. They also usher moisture (in winter and summer) and hot air (during the summer) that would otherwise lead to damage. It is a metal capping that allows hot air to escape from the attic, the ventilation allows the attic to stay dry, free from any moisture and also prevents it from damaging your insulation. When getting a roof installation a ridge vent will be the last thing that will be placed on the structure and for that reason, a ridge vent leak can occur. Many time the fasteners that are used for the ridge vent aren’t secured properly

Inspect the Attic

Go up to the attic during daylight. Keep the lights off and look up at the roof to see if there is any light coming through. Diffused light is normal, but a beam of light may be the cause of a leak. Then, use a flashlight to examine the ridge vent. Look for moisture or water stains. Water stains may be from an old leak.

Another good time to inspect the attic is when it is raining. Be sure to notice where the water is coming from, because it may be channeled from another area on the roof before dripping down into the attic.

Air Circulation Problems

If you don’t see any leaks, you may have a one-time problem with rain or snow being blown in by heavy winds. Another problem can be a lack of ventilation in the attic. If the air is not circulated, you may get a problem with condensation, which mimics a roof leak.

Most Albany roofing contractor recommends that a roof should be inspected at least ones a year to prevent a ridge vent problem from creating bigger trouble and more damage than it would if it was to be. A strong gust of wind can pop up the ridge vent cap and if not taken care of immediately as rain, snow and even ice dams can cause your roof to leak. The process if inspecting the roof can be done by the homeowner or a professional

Repairing leaking ridge vents

Avoiding problems with ridge vents leak is easy when you schedule an annual roof inspection. During the evaluation, the Albany roofing contractor will not only assess the condition of the ridge vents, but he will also identify issues with shingle wear, damaged flashing and more.

If you feel that crawling around on your roof is a risky and perhaps dangerous job; you are exactly right. There are professionals that will inspect your roof and look for a ridge vent leak for only a minimal cost. These professionals will inspect various other common problems that may occur, as well.

Let the professionals do their job and call Infinite Roofing for an inspection to make sure that there is no ridge vent problem with your roof!

What are “Storm Chasers”?

June 3, 2019 by Infinite Roofing Leave a Comment

Your roof can suffer a great deal or damage when a big storm hits and your roof takes storm damage. Typically, this storm damage is covered by your homeowner’s insurance, which means you are more likely to take action to repair or replace your roof. “Storm Chasers” are fraudulent roofing contractors that know about the increased likelihood of roof repair in areas affected by large storms, and can rip off homeowners with poorly constructed roofing projects. Knowing how to identify these storm chasers can help you avoid falling for their corrupt tactics.

What is a storm chaser?

Roofing contractors who go to areas recently affected by storm damage, rain, hail or strong wind are called storm chasers. They use special programs to locate large storms and determine the value of affected homes. These roofing contractors have immense knowledge about insurance companies they use their knowledge to estimate the cost of a new roof. Local and reputable roofing companies are most likely overwhelmed and overbooked, and the “Storm Chasers” use that to their advantage and go door to door to notify residents that they have roofing services available. Typically, they will start by offering a free roof inspection.

Why are they unreliable?

Most storm chasers only do the bare minimum to replace a damaged roof. They will find the cheapest materials to quickly assemble a new roof, often leaving out important elements that a professional roofing company would take in consideration, and they fail to restore things back to their original condition. The roofs that are installed by them usually only have a lifespan of fewer than 10 years because they are installed using cheap material, whereas a professional roofing company using high-quality materials and techniques would leave you with a roof lasting 40 years with warranties to back up their install. Professional roofing companies have the certifications and licensing while storm chasers usually do not have the proper licensing or insurance to work on roofs.

In some cases, storm chasers do not replace the roof at all. Instead, they give a free inspection, quote a reasonable price and ask for upfront payment. Once they are paid, they move on to the next town without any intention of working on the roof.

What tactics do storm chasers use?

If you want to avoid being scammed by storm chasers do your research before handing over any money. Make sure that the contractors you hire to replace your roof or fix the storm damage have a reliable background and pay close attention to the approach they use. There are a few telltale signs that a contractor is a storm chaser.

1-They come directly to your home

The most obvious tell-tale sign for storm chaser is that they come directly to your door, Roofing companies don’t go out looking for work, especially after a big storm, they know that work would be coming to them as people will try to find reliable roofers in Albany to deal with their insurance agency and get the best repair or replacement possible. Storm chasers, on the other hand, move around to wherever the storms go, they cannot rely on the chances that people in need of roof repair will find them. Sometimes storm chasers go so far as to pretend they were sent by a company that previously worked on your roof. If this happens, ask for proof.

2-They want payment upfront.

No roofing company will ask for payment upfront before starting the job, When you pay storm chasers upfront, even if it is just a deposit, it is likely that it will be the last time you ever see them.

3-They offer to pay for the deductible.

How nice would it be to have your insurance deductible waived? Storm chasers think so, too. If a roofing contractor offers to pay for your deductible, they are probably a storm chaser. It is considered insurance fraud to allow a contractor to pay the deductible. If you let a roofing company pay your deductible, you will be the one responsible for committing the illegal act. Make sure you are familiar with your insurance policy and the laws regarding fraud to prevent yourself from falling into this trap.

4-They create damage that was not there before.

Because they are usually familiar with the insurance claim process, storm chasers sometimes create their own damage if the real damage is not sufficient. They may use golf balls, hammers or other hard, heavy objects to pound dents into your roof. Watch and listen carefully as contractors inspect your roof and have a camera or cell phone ready to catch them in the act if you are suspicious. Adding fake damage for the purpose of collecting insurance money can have serious consequences.

Educate yourself and your neighbors about the common signs of storm chasers to avoid being the victim of a roofing scheme. Check the Better Business Bureau if you are unsure of the legitimacy of a roofing contractor. This will tell you if the business is local and if complaints have been filed against it.

Infinite Roofing and Construction is proud to boast an A+ rating on the BBB. We are a local, trusted roofing company in Albany with over 20 years of experience. Getting a new roof is an expensive endeavor, so make sure you are getting it done right the first time by a company you can trust.

Do you really need 3 estimates for a roofing job?

May 29, 2019 by Infinite Roofing Leave a Comment

You’ll need to get as much information and knowledge about the process when looking to replace your roof. You need to weigh your options for roofing materials, their cost, and learn as much as you can about the local roofing companies that will be doing the work. In particular, your goal should be to find the best work for the best value.

Conventional wisdom, and also your insurance companies state and push that you should get three estimates from your local roofing companies and choose the median. Why? Supposedly, a drastically lower estimate may indicate cost-cutting measures that could result in shoddy workmanship, while the highest estimate could wind up costing you a pretty penny for average durability.

Meanwhile, if you’re replacing your roof due to an insurance claim, your insurance company may be stressing that you obtain at least three estimates. However, the three-estimate rule is not a hard-and-fast requirement for insurance claims, nor is it a necessity for your own decision-making process

So how many estimates do you really need?

The thought process behind requesting multiple estimates is solid. replacing a roof is a major undertaking that costs you a good deal of money and stands to make a lasting effect on your home’s weatherproofing, durability, and resale value for years to come. Of course, you want as much information as possible so you can feel comfortable proceeding. You also want to make sure the local roofing contractor you choose provides high-quality materials and high-quality installation and the best way to make that determination is to compare them to other local roofing companies that offer the same service.

However, do you really need three estimates? Not really. In this case, the “right” number of estimates depends completely on you. Get as many, or as few estimates as you need in order to feel comfortable with the roofing company you choose and their pricing.

Insurance companies are in no way required to get three estimates. All roofing contractors receive payment following a third-party system designed to set industry standard prices. Your insurance company will pay your area’s best roofers in Albany the exact same amount as it pays the worst roofers in Albany. Gather as many estimates as you feel comfortable with and choose the best company, just as you would if you were footing the bill on your own.

How do you go about choosing the best company? Ask these questions aside from the affordability factor to determine the best roofer in albany for your job.

Have they performed work in the area? Ask for references and addresses. There’s no better way to get a feel for a company’s customer service and workmanship than by speaking with former customers.

How experienced is the crew? It’s a good sign if your roofing company has been in business for decades and has great reviews. However, make sure to ask about the experience level of the particular crew that will be performing your work; a long-lasting company can easily hire a crop of newbies that may not have any more experience than you do.

How can I reach out during the process? Asking this question, in particular, gauges the company’s customer service. Their willingness to answer questions, guide you through the process, and remain available speaks to how smoothly the process will go on install day.

Ask about any certifications that the roofing company may have, having certifications backs up the work that is done by the company and it would guarantee that they have the best training necessary to be working on your roof.

There is no number of “right” estimates that you would need to get, go with what you think is suitable for you. Infinite Roofing can provide you with a free estimate for your insurance company with a detailed inspection of your roof. Our certifications, reviews and our highly trained crew will guarantee a happy and easy going roof installation.

A homeowners guide to protecting the exterior of their house during a roof installation!

May 24, 2019 by Infinite Roofing Leave a Comment

Sometimes during a conversation with the customer, it can be pretty obvious that they care about their garden and landscape. It’s these jobs you’ll know to take extra precautions with, but concerns about landscape don’t always come up in the conversation. Its always wise to maintain a clean job site, as it won’t cause problems post-install, and a clean work site is a safer site for your crew, the homeowners, and any neighbors or visitors.

When homeowners sign a contract with local roofing contractors, usually their main concern is that their roof installation is done properly. Unfortunately, the most common complaints about local roofing contractors is the occasional mess that is left behind after a job, and in some cases, the landscaping around the house can be damaged.

We at Infinite Roofing and Construction follow a “Never There” policy, as professional roofers in Albany we know that in the residential roofing business leaving the work property clean and undamaged is a priority for almost every homeowner, so we don’t take any chances. We always protect the landscaping, and we perform a magnetic sweep of the area after every workday to make sure all nails are picked up.

We also hang tarp on the eaves of the house to prevent felt paper from blowing back and damaging the siding. The bottoms of the tarp are tied down to a tree or trucks so they are tight and any debris slides away from the house. We will move the grills away to prevent any damage. Our customers appreciate this attention to detail around their home.

We take our “Never There” policy seriously, and even though with our roofing company you wouldn’t need to worry about your landscaping, extra care is never harmful, and It’s essential for you to protect the exterior of your home from any possible damage due to a roofing job.

Here are some important guidance for protecting your home exterior during roof installation and repair.

Secure any items hanging on the exterior portion of your home. Protect your at-risk items like patio furniture, potted plants, grills, and gardening tools with tarps and/or plywood, prior to starting roofing work.

You should relocate vehicles, falling within your home’s boundary to protect them from damage, and this includes vehicles parked in the driveway. Also, ensure to cover and protect valuables stored in your attic.

Prune back trees that are present close to the roof line, prior to beginning the roof installation process. This allows proper roof access to the local roofing contractors and prevents damage to the fresh roof.

Mow down your grass to the minimum height possible to prevent the nails from getting concealed, after falling into the long grass and ensure to shut your automatic sprinkler systems down, a day or two prior to beginning your installation to minimize any possible damage.

Secure your flowerbeds or landscaping surrounding your home by screening them with tarps or plastic by protecting them from dust and trash. You should also move out any hanging plants during your roof installation.

Damage to your pools, spas, and any nearby expensive equipment from debris and nails can be prevented. Cover the pools using a tarp and the spas with polypropylene to ensure your property’s protection before starting roof job.

Infinite Roofing and construction will make sure that any and all damage is prevented, and that the customer doesn’t worry about the aftermath of a roofing job, but little extra measures will only help and put your mind at an ease.

Did a hail or wind storm just affect your neighborhood? Will your Insurance cover the damage to your roof?

May 14, 2019 by Infinite Roofing Leave a Comment

Your insurance typically covers roof damage, and any structural damage caused by a covered peril. Roof damage to your garage or other structures of the property are also covered under this section of your policy.

However, not every cause of roof replacement is covered under your policy, and roof damage can happen in a multitude of ways.

If your roof has been neglected over the years and deteriorated because of that cause, the damage to your roof may not be covered by your insurance company, and your claim can be denied. You may also be out of luck if your roof was damaged by an earthquake, flood or mudslide unless you have additional coverage for those perils.

Damage caused by wind, or hail are typically covered under a standard insurance policy, but it is common for insurers to require separate deductibles for those perils.

Does homeowners insurance cover wind and hail damage to my roof?

A standard home insurance policy usually covers Wind and hail as these are two common causes of roof damage. However, in states like Kansas and Oklahoma which experience these hazards more frequently than other parts of the country, insurers are more likely to increase the cost of their policies to reflect the high risk and recurring claims.

The severity of the damage may also determine how much and if you would qualify for your insurance company paying for the damage. For example, if a few shingles on your roof had slight nicks in them after a hail storm, your home insurance company may classify it as “cosmetic” damage, which is a common dwelling coverage exclusion. As a matter of practicality, it may not be worth filing a claim for aesthetic roof damage anyway, as the deductible may end up higher than the total damage cost.

Does homeowners insurance cover roof leaks?

Your home insurance company will cover a roof leak if:

The leak was caused by a peril that’s covered in your policy, and the damage was swift, sudden and didn’t accumulate over a number of years.

This can be an area of contention in home insurance policies, though, as a leak that came as a complete surprise to the homeowner may be perceived as an instance of neglect to the insurer.

For example, if you live in a wintry climate and your roof gets layered with snow every winter, you may not notice its gradual deterioration until that big storm hits and a large section begins leaking. Even though the event that triggered the leak was a big storm, your insurer may view the damage as gradual and deny your claim.

Can my claim be refused by the insurer if my roof is too old?

After you sign your homeowners’ insurance application, the insurance company will send out an insurance adjuster for your roofing insurance claim to make sure everything you claimed in the application checks out and determine if coverage adjustments are needed. It’s not just about coverage limits though, the insurance company wants to know if you’re even worth insuring based on how likely you’re going to be filing claims; they’ve been known to deny applications post-inspection.

The roofs quality and how old it is; is one of the key structural components of your home that they inspect. If the roof age has eclipsed 20 years some insurers refuse to renew existing policies without passing inspection first from a roofing company in the roofing insurance claim process.

Other insurers simply won’t write new policies for homes with roofing that’s 15 to 20 years old, and if they do, they’ll specify that it’s only covered under an actual cash value policy. Which means that, if your roof gets damaged or destroyed, the company only pays out whatever the value of your roof is after 20+ years of depreciation.

Replacing a roof can get expensive, contact a roofing company to get quotes on how much it would cost to have your roof replaced, While the costs provided by the roofing company may seem expensive, you may not have much of a choice if your roof is ancient, as doing nothing could mean having no homeowners insurance policy at all.

Filing a roof replacement claim

Contact your insurance company immediately if you suspect that your roof was damaged after a storm or got attacked by an army of squirrels. Always take pictures of the damage done to your roof to provide evidence of your roofing insurance claim process.

Usually, before and after pictures tend to do the trick, but even pictures of just the damage after the storm or the incident can help the claim and help the roofing company in your area determine how much it would be to repair or have a roof replacement without coming out to your house.

Provide evidence of your claim

Schedule an insurance claim inspector to come by and survey the damage

The damage needs to be repaired as quickly as possible, find a local roofing company to give you an estimate and do the repair for you. Not only does having a leak or hole in your roof provide unwanted access points in your house, but you’re also risking further damage to everything inside.

Infinite Roofing and Construction gives free estimates for roof repairs and replacements, we can deal with your insurance company to get you the best roof replacement that your house deserves with the best roofers in Albany to do the job for you.